Help

FAQ

Fast answers for sizing, shipping, orders, returns, and care.

Make the bad decision, just not about the size. If a piece needs to come back, the rules are plain so nobody has to argue about them later.

Ordering & shipping

When will my order ship, and how long does delivery take?

Orders are processed and dispatched within 7 days of order placement, subject to stock and verification. There is no processing or dispatch on Sundays or public holidays. Delivery is estimated at 4โ€“7 business days from dispatch. Delivery estimates can extend during launches, promotions, high volume, courier disruption, weather and holidays.

Can I change or cancel my order?

Once an order is placed and paid for, it cannot be cancelled. Address changes are the exception โ€” reach us before dispatch and we will update the address and ship to the corrected one. After dispatch the address cannot be changed: the shipment will attempt delivery, fail, and return to us.

What payment methods do you accept?

UPI (GPay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, RuPay), net banking, and Cash on Delivery. All online payments are processed through Shopify's secure payment gateway.

Is Cash on Delivery available?

Yes, with no confirmation call or OTP before dispatch. All orders, including COD, move straight into processing.

Do you ship internationally?

We ship across India only. International shipping is not available.

My tracking has not updated. Should I worry?

Tracking that does not move for the first 24โ€“48 hours, or over a weekend or public holiday, is normal. If there has been no movement for four days or more, get in touch and we will raise it with the courier.

What happens if delivery fails?

If your shipment returns to origin, we contact you about reshipping. If you decline or remain unreachable, it is not re-shipped. Cash on Delivery orders cancelled at this stage are simply closed and nothing is owed. For prepaid orders that are not re-shipped, once the parcel is received back and clears quality check, the refund is issued only as a Forfksake gift card, valid only on our online store, with โ‚น199 deducted from the refundable amount.

Where can I buy your pieces?

Only through this website. We are not able to authenticate or support items bought anywhere else.

Returns, exchanges & refunds

What is your return policy?

You have 7 days from delivery to raise a return or an exchange. Items must be unused and unworn, in original condition, with all tags attached and in their original packaging. We cannot accept items that have been worn, washed, altered or damaged after delivery, or requests raised after 7 days.

Is there a charge to return something?

Reverse pickup is arranged through Shiprocket after approval. A โ‚น199 deduction applies to approved refunds on all orders, including damaged, defective, wrong-item and wrong-colour claims. Nothing is collected up front. We confirm the exact net gift-card value or approved source-refund amount. Unavailable-stock refunds are the fee-free exception described below.

Can I exchange for a different size?

Yes. Exchanges are available for both size and variant. If the piece you want is out of stock and you are happy to take a different one, we change the variant.

My item arrived damaged, wrong, or something is missing. What do I do?

Send a clear, continuous unboxing video within 48 hours of delivery, with your order details. It must start before the sealed package is opened and show the package and product clearly. Photos alone are insufficient. Approved claims are resolved with a replacement or refund under our refund policy within 7โ€“10 working days. Refunds carry a โ‚น199 deduction. For an approved wrong-item or wrong-colour exchange, we cover pickup and re-dispatch. If a parcel is visibly tampered with, refuse delivery and tell us immediately.

When do I get my refund?

For returned products, a refund is initiated after warehouse receipt and quality-check approval, not at pickup or in transit. Approved refunds are issued as a Forfksake gift card, redeemable only on the Forfksake online store. A โ‚น199 deduction applies to approved refunds on all orders, including damaged, defective, wrong-item and wrong-colour claims. This applies to prepaid and paid Cash on Delivery purchases. Refunds to the original payment method may be offered in select cases, subject to review and approval. The โ‚น199 deduction also applies to an approved source refund, except for the unavailable-stock exception below. Prepaid return-to-origin refunds are gift-card only.

What if my return fails quality check?

If a returned item comes back worn, washed, with tags cut, or damaged after delivery, it cannot be refunded. There is no partial refund and no store credit in these cases, which is why the piece must go back unworn with its tags attached.

Only part of my order arrived.

Orders with more than one item may ship in separate parcels with separate tracking numbers. Check whether the rest is still in transit before reporting an item missing. You can also return part of an order โ€” the refund is calculated on the items returned.

Can I receive a refund to my original payment method?

Our standard refund is a store-specific gift card after a โ‚น199 deduction. Refunds to the original payment method may be offered in select cases, subject to review and approval. Prepaid return-to-origin refunds are gift-card only. Unavailable-stock orders have the separate customer-choice exception below.

What happens if an item becomes unavailable after I order?

If an item becomes unavailable after you place a paid order, we will notify you and let you choose either a Forfksake gift card worth the original amount paid for the unavailable item plus 20% (120% of that amount), or a refund of 100% of that amount to your original payment method. No โ‚น199 deduction applies to either option. The gift card is redeemable only on our online store. This applies to the unavailable items, not to other items that can be fulfilled. Your chosen refund is processed within 5โ€“10 business days after your choice is confirmed. If payment has not been collected, there is no payment to refund.

Sizing & fit

How do your sizes run?

Tees and hoodies are cut with a relaxed, oversized fit. Bowling shirts have a boxy silhouette. If you prefer a more fitted look, size down one. The size guide has exact garment measurements.

I am between two sizes. What should I pick?

Larger size gives you the intended oversized drape. Smaller size gives a more structured fit. When in doubt, DM us on Instagram with your height and weight and we will tell you exactly what to grab.

Product

What fabric are the t-shirts made from?

240 GSM 100% cotton terry. Heavyweight enough to hold structure and drape, light enough for Indian weather. Prints will not crack or fade.

What about the bowling shirts?

240 GSM polyester crepe. Lightweight, breathable, built for Indian summers. Prints are long-lasting and will not peel or crack.

What about the hoodies?

350 GSM 100% cotton terry. Thick, soft, and built to last.

Will you restock sold-out items?

Most designs are limited drops. Once they sell out, they are gone for good. That is intentional. We drop new designs regularly, so there is always something to obsess over.

Still have questions?

Email forfksake66@gmail.com or DM us on Instagram.

No fine-print games. Own the order, we will own the delivery.
Last updated 29 September 2026.